How do I log in to a Genting Casino sister site if I already have an account?
Use the same email and password you set up for the main Genting Casino—your account works across all sister sites without needing to register again.
Access your account and start playing
Log in to your Genting Casino account
You can access your account on any device—desktop, tablet, or smartphone. The website adjusts automatically to your screen size, so there’s no separate app to download. Your login details work the same across all platforms.
An account is required to play real money games, claim bonuses, or withdraw winnings. If you don’t have one yet, you’ll need to register first. Existing users should use the same email and password they set up during sign-up. Forgotten credentials can be reset through the ‘Forgot Password’ link on the login page.
What do I do if I can’t log in to any Genting sister site even though I’m sure my credentials are right?
Reset your password through the “Forgot Password” link, and check that you’re not using a blocked IP or VPN—some sites restrict access from certain regions.
Can I use my Genting Casino bonus on a sister site like SkyVegas or LeoVegas?
No, bonuses are tied to the site where you claimed them—credits from Genting Casino won’t transfer to sister sites, even if they’re under the same parent company.
Why does my login work on Genting Casino but not on their sister site like PokerStars?
PokerStars is not a Genting sister site—it’s owned by Flutter Entertainment. Double-check the official list of sister sites to avoid confusion with unrelated platforms.
Is there a different app for each Genting sister site, or can I use the main Genting app?
Each site has its own app; the Genting Casino app only works for the main brand and doesn’t give access to other platforms like Casino.com or 888 Casino.
Can I switch between Genting sister sites without logging out and back in?
No—you have to log out of one site and log into another separately, since each operates on its own independent account system.
Security measures at Genting Casino Sister Sites
- 2FA: Two-factor authentication is required for login and withdrawals. Users must verify identity using an authenticator app or SMS code sent to their registered mobile number.
- Password: Passwords must be at least 12 characters long, include uppercase and lowercase letters, numbers, and one special character. Reused passwords from other platforms are blocked by the system.
- Notifications: Email and in-app alerts are enabled by default for logins, balance changes, and withdrawal requests. Users can adjust notification settings in Account > Security, but cannot disable all alerts.
Account verification after login
After logging in to a Genting Casino sister site, account verification may be triggered if your activity exceeds standard limits, if you request a withdrawal, or if the system detects changes to your account details.
- ID: A government-issued photo ID, such as a passport, driver’s license, or national identity card.
- Address: A recent utility bill, bank statement, or official mail issued within the last three months, showing your full name and current residential address.
- Payment method: A clear photo of the front and back of the card used for deposits, with the middle digits obscured and the CVV hidden.
Verification is required before any withdrawal can be processed. Documents must be in English or accompanied by a certified translation.